Legal provisions
About TRICE and this Privacy Policy
Please take a moment to read the following policy, which expla♥ins how we will collect, use, disclose and transmit the personal information you provide to us through our website, mobile applications and other digital platf¶orms (such as tmall and wechat) (collectively referred to as the "platfo₩rm"). When you visit the TRICE store, or contact the TRICE reception desk by telephone or $email Or when you interact with us on social media platforms, you may need to provide us ₽with such information. This policy also explains how we use co'okies and related technologies to collect information whe←n you use our platform.
Please read and fully understand the following polic←ies before using our services. If you disagree with the content of the policy, you may÷ not be able to use our services, or our comprehensive services may be affected.
When we offer you online sales or accept your call• to TRICE customer service center to purchase products, you must read the applicable sales£ terms and conditions, which are binding on the transaction of purchasing products through thes≤e channels.
Update of this Privacy Policy
We may update this privacy policy from time to time. At that time, we wi ll notify you of the change by publishing it on this pl©atform. Before any major change occurs, we may also notify you by sending notif∏ication email and / or pushing notification and / or pop-up window. Such major changes will degrade your rights and interests in this privacy policy, expand security risks , or involve changes in the category of information we collect, the purpose or method of using& the information, the category of objects to disclose the information, our contact infor↑mation and how you exercise your choice.
The information you provide us and how we use it
Personal information refers to all kinds of information recorded electronically or in other wayγs that can identify the identity of a specific natural person or reflect the€ activities of a specific natural person alone or in combination with other information. ↓Personal sensitive information refers to personal information that, once lγeaked, illegally provided or abused, may endanger personal and property safety, or cause d∏amage to personal reputation, physical and mental health or discriminatory treatment. Personal sen←sitive information includes but is not limited to race, nationality, "religious belief, personal biological characteristics, medical> health, financial accounts, personal whereabouts and oth←er information.
What information do we collect
We may collect, store, transfer and use your personal informatio§n, including personal sensitive information, as follows:
In order to access specific columns of our platform, you may need to register >on our platform. During the registration process, you need to submit your basi•c personal information (including required information, such as your nφame, date of birth and mobile phone number, as well as other information ★you may voluntarily provide to us, such as gender, age, nationality," hobbies and preferences). We may also collect network identity× information from you, including system account and IP add♦ress. When you register your account by entering your details in the input box as required, TRIC≤E is authorized to
Provide the service you choose;
When you purchase our products online or by telephone, we will collect details related to your purchase (including purchased goods and prices, sellers, order generatio→n time, order code and status), relevant payment information details (including payment time, amou✘nt and method and other payment information) and delivery information (including the recip♠ient's name, address and telephone number) to process your order, deliver products and sΩervices, process the payment process, and update your purεchase status and records;
When you communicate with us (for example, you ask us about a δproduct or service), or when you visit the TRICE store and ask♥ us for details, or contact the TRICE reception desk by telephon e or email, we will collect personal information from you (including your' name and telephone number) In order to match our existing records and provide you with person€alized services; and if you choose to interact with TRICE through a social media pla∏tform or other third-party service provider, we will collect the information ™you provide us through the platform or third-party service provider if it is nec©essary and appropriate to achieve the specific purpo ses described in this Privacy Policy And related.
You can voluntarily choose whether to provide us witπh the above personal information, but if you do not provide us with some of the information we Ωneed, we may not be able to process your order, send the order confirmation♣ notice and delivery confirmation notice you require↔.
It is optional for us to collect the following personal information from &you, although these personal information are of great significance for us to impδrove service quality and develop new services / products. You can choose to refu≠se our collection, contact us at any time to stop αcollecting or using such personal information, and do not activate relevant functions (please n<ote that refusing to collect such information will not prevent you from using the basic functions, account registration or other platforms provided↔ by us. However, you may not be able to use the customized services provi♣ded by us. If you refuse to provide us with your contact method o<n our platform, we will not be able to respond to your inquiry).
When you contact us by telephone or use the online customer service consulting service o n our platform, your telephone calls and online consulting communication with us are sometimλes recorded for the purposes of security, forensics, training, quality monitorin'g, anonymous text analysis and development; when you use the online customer service cδonsulting service on our platform, we may also collect your inform★ation on this website Operation history and activity track on the platform, so that we &can respond to your consulting needs more quickly and improve ∑our customer service;
We also automatically collect some information about visitors to our platform. ✘For details, please refer to the chapter entitled "cookies and other information ♠we automatically collect" below;
When we provide location-based services (see the &qu®ot;location-based services" section below for details), we will collect your location info•rmation accordingly.
In addition to other information that can be obtained in the public domain or thπat we are legally authorized to obtain, we may supplement the collection of marketing §and demographic information obtained from third-party companies to the ★information we have collected about you, so as to better und☆erstand the interests and preferences of our key customers and improve our servic✘es to customers; and we may collect information from you Y↑our personal sensitive information also includes: your perso♦nal financial information (including transaction records), personal identity inform✔ation, network identity information (including platform account, account nickname, ema↔il address, relevant password, password protection questions / answers) and other informa¶tion (including contact list, communication record₹s, chat records, whereabouts, web browsing records and positioning information) 。
How will we use your personal information
The information we collect from you will be used to m∏anage and execute purchase orders and repair orders, facilita£te delivery, refund, provide after-sales service, a₹nd for the following other purposes:
Manage our accounts and records;
Verify that you are 14 years old or older;
Handle your queries and requests;
Send service related communications, including announcements and administrative messages, such as or→der confirmation;
Identify the products and services we think you may be interested in according to your information ∞(such as your purchase history and previous interactio→n with us);
If we have legitimate reasons, we will send you marketing communications related to us and other ♥third-party partners that we think you may be interested in (including e-mail, SMS sβervices, multimedia messages, timely communication and social m®edia audience matching) (please refer to the "your choice&quo×t; section below for details on how you can manage these< updated messages) ；
Carry out market research, analysis and demographic research,' and analyze, describe and monitor user behavior patterns in combination wi'th anonymous personal information, so as to continuously improve the services we provide to ↔customers;
Conduct credit investigation, prevent fraud and other prohibited or illegal activities, and en sure the security of our platform and services;
Understand the use of our platform so that we can continuously improve our platform and servi♣ces and other products and services;
Conduct direct and / or indirect user portraits in order to improve the services we provide to cust₩omers, and send you marketing information about our products and services that you may be int®erested in if applicable law permits or with your consent (see the "your choice&quoπt; section below for details on how you can manage these updates)
We will share or transfer your personal information in the ways and occasions described in the sδection "sharing and transferring your informati on" below;
And when we collect or use your personal information for other purposes not specified in this ≈privacy policy, we will obtain your prior approval.
Cookies and other information we automatically collect
Like most platforms, TRICE ensures that we identify you by recording IP addresses and using cookies and simila↑r technologies, improve security performance and fraud protection, provide you with a cεustomized experience, and let us know how platform visitors≈ enter our platform. The following will describe in detail how we use cookies> and related technologies.
What is a cookie?
Cookies are text files downloaded to your computer or mobil₹e device when you visit websites or mobile applications, which contain 'a small amount of information. When you switch to browse various pages of websites or return to previously visited websites or mobile appΩlications, you can recognize your computer through them. Cooki es are widely used to ensure the operation of various platforms or improve operatio€n efficiency, And provide information to platform owners.
We use cookies for the purpose of (for example, by rem÷embering your language and / or product preferences) To enhance visitors' online experience and better understand the use of our platform. For ex♣ample, cookies can let us know whether you have visited ouδr platform before or whether you are a new visitor. They also help to ensure that the advertisemen ts you see online are closer to your situation and βpersonal interests.
Cookies fall into two categories:
First party cookies are sent directly to your computer or mo bile device by TRICE. They are only used by TRICE to identify your c∑omputer or mobile device when they visit our platform again.
Third party cookies are provided by a third-party service provider on our✘ platform and can be used by the service provider to identify your computer or mobile ₹device when visiting other platforms. Third party cookies are most commonly used •for platform analysis or advertising purposes.
Cookies may not stay on your computer or mobile device for the same time. TRICE uδses both session cookies and persistent cookies . session coo↔kies exist only while your browser is open and will be deleted automatically once you close ≥your browser. Permanent cookies remain after your browser is closed and can be used to ident ify your computer or mobile device when you open your browser again and browse the$ Internet.
